Home | Company | Careers | News | Contact Us | Customer Login

 

( ( ( (  "Where Service and Quality Come First"  ) ) ) )

 

ResidentialBusiness24/7 MonitoringProductsSupportFAQ

  CALL (580) 233-7447 or (866) 789-7447

Services

Specials
Demo's
Medical
CCTV
Cellular Backup
GPS Tracking
Do It Yourself Items
Activate Your System
Upgrade Your System

New Items

NEW COLOR TOUCH SCREEN KEYPAD. Voice annunciation of system status and zone information. Click Here for more information.

 

These are some common questions asked by D.A.L. Security customers. If you don't find your particular question listed here, contact D.A.L. Security.

If you have questions about billing, please contact or email us .

Customer's FAQ's

D.A.L. Security Answers

Q: How does my D.A.L. Security alarm system work?


 

Q: Why is my motion sensor providing false detections?


 

Q: Why does my keypad display "no ac"?


 

Q: Why does my keypad display "not ready"?


 

Q: Can I extend my warranty?

A: Yes. D.A.L. Security offers a special Extended Limited Warranty Plan,  which will cover the repair or replacement costs of the equipment for a small fee each month. To get the Extended Limited Warranty Plan for your D.A.L. Security system, call (580) 233-7447 or (866) 789-7447. All systems will have to be inspected before Extended Limited Warranty Plan will be granted. Large Business Security Systems will have to be evaluated by a Service Technician to apply for Extended Limited Warranty Plans

 

Q: I have call waiting on my phone line. Can that affect my service?


 

Q: How do I change the people listed on my call list?

A: Just call D.A.L. Security at (580) 233-7447 or (866) 789-7447 with your changes. Have your personal identification code ready in order to make your changes. Make sure to tell everyone on your call list what to do in case they receive a call from D.A.L. Security.

 

Q: What if my system isn't working right?


 

Q: If there is a problem, can you turn my system off from the D.A.L. Security office?


 

Q: If I lose electric power, will my alarm system still work?


 

Q: If I have an emergency, should I call D.A.L. Security first?

 

Q: Am I responsible for testing my system regularly?

A: Yes. It is your responsibility to make sure that your system is in good working order. It's easy to test your system; just refer to your owner manual or call (580) 233-7447 or (866) 789-7447. If you find that a part of your system is not working properly, call D.A.L. Security at (580) 233-7447 or (866) 789-7447 to request repair service.

 

Q: Will VOIP work with my security system?

 

Misc
Customer Login
Contact Us
Free Estimate
Refer A Friend
Owners Manual
Warranty Plan
Test Your System
Why D.A.L. Security
Help Reduce False Alarms
News
Save 5-20% off your homeowners insurance with a D.A.L. Security monitored system. See details.

 

 

© 2009 D.A.L. Security, LLC All rights reserved. Legal       Lic# 373